Support

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Construction site health & safety is of the utmost importance – so we make sure we provide full support for your WES+ fire safety system. The system is designed and engineered exclusively by us, so we can deliver training and advice straight from the experts.

You’ll have the in-person and telephone support of a team of experienced national account managers, skilled engineers, and a knowledgeable and approachable customer service team, working together to provide support whether you’re a longstanding partner or a brand new WES+ customer.

Dedicated WES+ helpline

If you need further advice or additional units, just contact the helpline and we’ll be happy to help.

Training and event support

If you’re starting a new project or have an upcoming health and safety event, we’d be happy to come along and demonstrate the WES+ system to make sure your team are properly trained and the system is as efficiently deployed as possible. Just get in touch to arrange with your account manager.

Rapid dispatch and delivery

Because we control the manufacture of all WES+ units – all of which are designed and built in the UK- we can ensure a rapid turnaround for your all-important site protection.

Engineering expertise

WES+ is designed entirely by our in-house engineers in direct consultation with construction industry professionals, so working with Ramtech gives you unique access to the people who design and build your fire safety system.

ISO9001 Certified

We take quality seriously so we’re proud to have an ISO9001 certification to prove it. At every step of the way, throughout every department and at every level of the business, we deliver efficiently, consistently and effectively to a high set of service, process, production and management standards.

Asset Management service

We work directly with clients to agree an asset management service that delivers the flexibility and convenience most needed by busy construction companies.

Our services include:

  • Stock location logs – keep track of the location and status of all units you’ve purchased, whether they’re on-site or in our storage facility waiting to be deployed
  • Unit storage – off-hired units will be stored securely at our own facility in Nottingham
  • Maintenance – when your units come back to us, we’ll check them over, change the batteries if needed, and assess whether they need any repairs.
  • Repair – when they come back to us, we’ll keep your units in working order, so they’re always ready to go whenever you need them.

Contact us to find out more.

 

Watch the WES+ Video for more information